Support

Need help? We're here for you.

Get Help

If you're experiencing issues with Pocket Memo or have questions about how to use the app, we're here to help. Below you'll find resources and ways to get in touch with us.

Frequently Asked Questions

Many common questions are answered in our FAQ page. Topics include privacy, smart time/date parsing, offline usage, and more.

Contact Support

If you can't find the answer you're looking for in our FAQ, feel free to reach out to us directly:

When contacting support, please include:

  • Your device model (e.g., iPhone 15 Pro)
  • iOS version (e.g., iOS 18.2)
  • Pocket Memo app version (found in Settings > About)
  • A detailed description of your issue or question
  • Screenshots if applicable (please ensure no personal data is visible)

We typically respond within 24-48 hours during business days.

Report a Bug

Found a bug? We appreciate your help in making Pocket Memo better. Please email us at cjhermantech@gmail.com with:

  • Steps to reproduce the issue
  • Expected behavior vs. actual behavior
  • Screenshots or screen recordings if possible
  • Any error messages you received

Feature Requests

Have an idea for a new feature? We'd love to hear it! Send your suggestions to cjhermantech@gmail.com. While we can't guarantee every request will be implemented, we carefully consider all feedback.

Privacy & Data

Remember, Pocket Memo stores all your voice notes locally on your device. We don't have access to your notes or their content. For more information about how we handle data, please review our Privacy Policy.

App Store Reviews

Enjoying Pocket Memo? We'd greatly appreciate if you could leave a review on the App Store. Your feedback helps other users discover the app and helps us improve.

Related Resources